Archive for June, 2009

HP Netbook Dead @ 7:45 PM HST after 1.5 hours usage

After having two HP / Compaq notebooks die / brick on me, built on the same Chassis (r3240 and zx5000 series) brick due to a cold solder join on the motherboard, I vowed never to buy HP again. Two differently branded notebooks, both with the same issue with the DC jack connector on the mother board. And the price to have it soldered back on properly was not worth the laptop after it happened. I was hoping the new HP Netbook would sway me. Things are not what they seem apparently.

On to the brand new Verizon 1151NR Netbook, let’s just call it Mecca. After barely getting but 1 hour usage out of it to take the screen-shots below, I finally went to boot it up tonight to install software / provision it as my own. After 3 unsucessful starts of Windows, I tried Safe Mode, Safe with Command, and Debug Mode. All would microflash the blue screen (I guess they didn’t want people seeing it was blue screening), and instantly restart. This of course, didn’t give me any idea of what was wrong with the system (As it had done around 40 windows / 1 ‘critical system update’ – Then I restarted once more:

Call It.

More details to follow when I get a USB drive on there and see what S.M.A.R.T settings have died, as this system was handled like a baby fresh out of the neonatal ward, and used for less than 2 hours. Looks like I have to contact HP customer service again regarding it. No wonder why the real Netbook comes with a SSD drive. Mini eIDE drives on these things aren’t viable; and not only due to durability. This system was carried in my now useless HP Mini Sleeve & Backpack, and moved 3 times max.

Guess that will be the end of my Netbook reviewing. Now to see how HP and Verizon will handle this, as I’m stuck in Hawaii, once again without internet. Fare the well Netbook, I had such high hopes for you.

R.I.P Verizon 1151NR Netbook : June 2009 – June 2009

Lets hope a 2nd version comes out, and soon.

PS: To Verizon & HP… Suggestions: better battery life, increased cooling (maybe just a few more in-take vents, and oh, working hard drives. Whoever suggested 2.5″ IDE drives on these without proper testing should be shot. There’s a reason HP made them with SSD Drives.

I’ll let the readers know how Verizon and HP will handle this, and their thoughts about SSD replacements.

kris /@\ cpqnetworks.com – 908-723-2334

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Have a new HP Netbook? Good Chance You Got an Expired Coupon !

HP Netbook Expired Coupon

As one of the first recipients of the brand new Verizon HP Netbook, I was greeted with a coupon to ‘Save Right out of the Box’ with 15% off any HP Accessories. I was quite thrilled, as I desperately needed the expanded battery, being used to Macbooks in terms of battery time. Going back to a PC system has shell shock per say.

After browsing on the HP website for a good 2 hours, I had picked out the expanded USB drive (which I then learned didn’t work with the Verizon Netbook) a backpack, slip sleeve, and expanded battery. My purchase came to around $250.

Upon checkout, on the last page, after entering possibly every last bit of information but the coupon, I was finally given a chance to enter my coupon code. We’re sorry, the coupon you’ve entered is invalid or expired.

Really? HP is shipping ‘brand new’ fleets of Netbooks to Verizon, who then ships to customers with expired coupons? Secondly, the coupon code route wasn’t the best, a branded URL such as hp.com/vz-netbook would’ve done just fine in greeting Verizon customers, with some recommended accessories, and a real coupon.

Instead I had to scour around the site to find ‘Mini 1100 Series’ accessories for the Netbook, some of which weren’t compatible with the 1151NR Notebook. Someone screwed up. HP wasn’t ready for Verizon customers who sought accessories, and it showed… painfully. No notebook skins even (cheap and high markup)

As Consumerist recommends I sent emails to the executives of HP, after getting a canned reply about why my coupon might have been expired. The next day, I had 2 HP executive offices calling me, each promising to apply the proper 15% code, and they would refund my order once placed. Talk about an immediate response!

Proper customer service is alive and well at HP. In addition, today I received a phone call, after receiving my order in 3 days (to Hawaii!) following up. I was asked my address. I thought I had pressed a wrong button, and explained merely from a PR standpoint, HP probably lost many customers in the checkout conversion rate, losing them at the coupon entrance. And think of how many thousands of these were shipped already.

Instead, I was greeted by Pat Schwalbe, one of the nicest people I’ve talked to in terms of a company. Empathy must be her specialty, because she was quite distraught over the 2 hours lost before not being able to complete my order, due to being 20 dollars short, more so than myself. After a quick explaination, Pat let me know that HP would be sending me a $100 dollar giftcard for altering their executive offices so quickly regarding the situation.

If anything, I hope I saved a few more thousand Netbooks from going out with incorrect coupons. Pat took down my address and let me know a gift card was on the way. I was floored. Kudos to HP on working out this marketing faux pas.

As an addition, I contacted Verizon regarding such, and they also offered to refund me 15% of my purchase with proof of reciept off of my Verizon bill. Lisa Bennett from Verizon Wireless’ executive offices replied to my email the same day, and asked for a scan of the offending coupon (seen above) – She then had an HP executive contact me, who also thanked me for pointing this to their attention.

Overall, HP went above and beyond in fixing this problem, and in a follow up email, I asked for information on how others could get a proper coupon for their new NetBook. If you’ve recieved a coupon that’s expired like mine, contact the below number, HP has vowed to make it right:

I understand that you would like to know what to do with people who has the same concern like you on expired coupon code. I am pleased to assist you in this matter. Just in case our site does not accept your coupon, and you believe you have a valid coupon, please contact our sales associates at at 1-888-222-0029, select option 2, then option 5, between 7:00 AM – 2:00 AM EST, 7 days a week.

Thanks again to everyone at HP and Verizon for fixing this problem, I’m now happily armed with all the accessories I need. I suggest the slip-case and extended battery. You can’t go wrong!

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Verizon’s HP Netbook 1151NR – Benchmarks & System Stats

CPU-Z Screenshots : 12345

More benchmarking software to be run / will be reported on the Verizon Netbook. I’ll keep everyone updated.

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Royal Kahana Outrigger, Kahana, Maui, HI : HD Sunset

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Hands On : Verizon’s HP 1151NR NetBook

Verizon 1151NR Netbook

The HP 1151NR Netbook by Verizon – 2.3 lbs, 10.1 inch LED display, and a footprint of 10.4 x 6.4 inches. Can this thing really power Windows properly?

For someone like me on ‘vacation’ in Hawaii, even the Macbook Pro is a bit too much to carry around to the beach or pool, and a Macbook Air is out of the question (I really mean out of my price range, as well as many consumers right now)

Enter the Verizon NetBook, a branded (and seemingly someone modified version) of the HP 1151NR Notebook, sans the $300-600 MSRP, and apparently the 3rd USB port. Upon opening the box, you’re greeted by a tiny machine, that barely feels like the 2.3 lbs. it weighs. Also, in terms of fan noise: there is none! The machine is almost completely silent, and had this version had an SSD hard drive, would probably be fully silent.

Past a few bumps, and numerous firmware, and software upgrades to VZ Access Manager, along with 41 updates from Windows Update, I was good to go. Had to call to de-activate my UM150, before I could activate / join the internet on this laptop. Something to keep in mind if you’re upgrading an older device.

Setup of the machine was fairly painless, and filled with Verizon firmware updates, upon firmware update, followed by some roaming towers updates, and 1 more round. It got redundant. More to follow, most importantly an entire run down featuring: screenshots, CPU-Z info, real system stats *hint – 2 USB ports*, and a follow up to a faux pas with HP, and an incorrect coupon included in the box.

EDIT: For all those techies like me who enjoy this information: CPU-Z / Benchmark Screen Shots – 1

More to come!

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The Natural Road to Recovery

Homeopathic Medication - Arnica Montana

Around 2 weeks ago I broke my foot at the ‘Garden of Eden’ Arboretum in Haiku, HI. (The Road to Hana) Never go there. Beautiful views, but staff was rude and unhelpful when I was stuck with a foot broken in 2 places. That’s neither here nor there however.

After not being able to take the pain medication because it knocked me out (and I’m a workaholic) I decided to have another go at homeopathic medicine.

I first used it quite successfully 2 years ago when I had serious airbag burns, that I healed in a week with my own cream (arnica montana and tea tree oil base) and 8 or so ingredients.

After research, I found out about Calcarea Fluorica. Not much research exists, but it’s meant for repeated breaks and sprains. This seemed up my alley, so I picked up some, along with a proper round of Arnica Montana. After taking them for 4 days, I don’t feel any pressure or inflammation in my leg, and after properly re-bracing it, it feels 100% better.

While it feels better, the road to recovery still requires common sense. Such as… keeping the leg raised as much as possible, NO PRESSURE at all on the broken limb, and in the very least, keeping the leg fully immobilized. Also, take a calcium supplement. As I use boosted Vitamin-C (Ester-C), I decided to pick up ‘Everyday Calcium’, shown aboce, which has a high-potency calcium and magneium blend, with improved absorption and bio-avilability. These’s aren’t Tums or any of that rubbish, this is supercharged calcium.

Make your own judgments regarding homeopathic medicine, but this is the second time Arnica Montana (and maybe Calcarea Fluorica) has saved my ass.

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Sunday – Dive Lights & LED Install at Westside Vibes

Just another Sunday. Woke up at around 11AM and promptly… started to work. After an hour or so of work finally decided to shower, and started to plan another day in Hawaii, that I’m lucky enough to now call daily life… Checked the customer service front for any fires / extraordinary tickets, worked with a few suppliers confirming shipping details, working a package or two through customs, and started arranging the development of another new product.

Talking with a new friend in Maui, I decided LED Dive Lights are definitely a viable product for the market right now. Whilst the current market is mildly saturated, we can make the product quite viable by:

1) Finding the perfect niche LED dive light

2) Slightly customize it for local divers specifications / overall customer satisfaction

3) Adding just the right amount of Search Engine Optimization & Page Copy

Working on a few models as we speak. Problem with these things is finding the right amount of lumens, vs. the product’s footprint and cost. Very close to having a few samples sent out, and hand them out to the locals I know who are stoked about a brighter dive light that’s LED powered, but more importantly will be smaller and lighter in weight. This is a crucial element for any night dive.

Went out to clear my head at the beach, after 45 minutes, with a UV Index of 12, I was cooked thoroughly. Came back inside and continued to reply to a few customer service tickets, numerous supplier relations via MSN messenger, then I received a call from Charity at Westside Vibes, where I had dropped off some LED samples last week.

Last week, I had decided to drop off a roll of Waterproof LED Strips after visiting Westside, and saw a huge opportunity for a great re-opening, which they had coming up. Proper lighting in their new cases! I dropped off one of our AC Adapters, Junction Boxes, and LED Strips (100% plug and play install) and let them know I’d come back in a week to see if they liked them, no cost to try, no pressure or hassles.  I figured I’d return in a week and pick up the LEDs, and end up putting them on my balcony, which already had enough lighting.

Background: Westside Vibes – Lahaina, Maui – “a shop for your head” – One of the nicest headshops I’ve been in. Much more than any average  bodega of pipes. Westside Vibes has an extensive line of: clothing, incense, posters, decals, accessories, and most of all, very nice owners. Westside recently switched locations, but is still off Hinau Street, just take a left at the Pizza Hut (your GPS will take you right) – Much nicer, bigger location, with a great selection of items. A lot of good mana at this place.

Charity called asking how she should cut the LEDs, and if the portion that was cut could be re-installed. After explaining the soldering, she seemed rather confused, so I said I was happy to stop by. I went equipped with 6 of our brand new Ultra Flexible Waterproof Tri-Chip LED Strips, one of my own innovations. These had just come in from our factory, and were sent to me for product copy writing & proper photos to be taken. Regardless, I was more than happy to photograph and sing to the bloody raptors about my own invention.

I also brought one of our Million Color Flooders, a LED Wall Washer which gives off a hell of a show. Upon arriving, Charity showed me the case that needed to be lit, and I promptly went to work calculating where they would be properly mounted.

What this means to me:

1) 100% mounted invisible to the customer in store : These are LED Lights, not Christmas lights. They should output enough light to the product / item it’s illuminating, while staying out of sight. Nothing says tacky, cheap install, then a dim light source, that is painfully visible.

2) Maintaining a proper light cast. Geometry comes into play. This sucks. But even if you must draw it out on paper, keep in mind whether the LEDs are wide-angle, or narrow-angle, and take note of such. Most of our LEDs are wide-angle and have a 120 degree wide-angle spread. For this purpose, a 45 degree angle is the best mounting point I’ve found.

3) Secured correctly: For most of my own auto installs, zip ties, sterile EMT tape, and a prayer are enough. This doesn’t cut it for other installs, let alone a Retail LED Lighting setting. After finding a small lip that was 75% of the width of the strips, I decided this would work perfectly. Since these strips contain a smooth, flexible silicone, they form fit to the other 25% of the lip, which acutally helped angle the LEDs at a perfect angle. The 3M VHB (Very High Bond) tape on the back was enough to hold the LED strips on, and then some.

Upon powering, the case instantly gave off a bright cast of natural light and brilliantly glowed, as well as the faces of the owners of Westside Vibes also did, instantaneously.

I recommended in addition, to possibly using a strip or two of our new Waterproof Tri-Chip LED Strips for some accent lighting on the glass pieces displayed. After a quick demo of the strips I had on me, it was decided Green would give the nicest glow, without throwing off the actual color of the piece (blue and red were a close second) – Two strips were installed, where a sticker would be placed regardless, making it a perfect position for a bit of accent lighting. I quickly hooked up two strips to the Junction Box, and a minute later we had two green strips reverse mounted on the glass, adding a lustrous cast to the glass below.

The owners were more than happy, and I was more than happy that Oznium’s products were now in the one of the hottest shops on the islands. Before leaving, I let them know about our Million Color Flooder, an intense wall-washer unit. With black light posters all around the store that react to different wavelengths, I suggested them for the storefront / night display. They had 3 red globes, but were using a warm white backlight. To stand out, I suggested the wall washer on a full fade mode. The results were amazing:

The owners were as stoked as I was to see the results finally at night, so I took a quick videos and some pictures. Their new storefront will definitely gain more exposure now, as well as alert people of their new location.

Tonight for dinner, to continue the tradition, I had some fresh, organic, minimally processed ‘Chef’s Choice Rib-Eye’ – After slightly searing each side and marinating (thanks Chef Ramsay), we had another barbecue. I’ve gotten very good at cooking, and very close to making the jump to steaming / frying chicken & vegetables directly on the BBQ with aluminum foil. Picked up some Tsing-Tao, and Miranda came over to hang out for a bit. Hawaii is good, real good.

Interesting Side Note: Tried one of the nicest / most interesting drinks today, offered to me by Charity, one of the owners of Westside Vibes. It’s called ‘Relax Drank’ / ‘Purple Drank’ if you’re local. It’s extremely hard to find, extremely expensive, and very every penny. Not only did it taste amazing, but had the effect of a freaking Xanax in a can. I had a Red-Bull to amp me up for the install at Westside, and boy did these drinks fight it out. Relax / Purple Drank won in the end. It’s the opposite of an energy drink, it’s a relaxation drink. Here’s the weird part: It works. - Retails for $6.00 @ Westside Vibes, and considering the cost (around $4.16 to Hawaii) it’s quite realistic. Tastes amazing, and really brings you to an interesting calmness, often leaving you wondering “what was really the active ingredient in that bottle?”

Be safe all.

LED Strips for LED Lighting needs.

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